“The cloud based solution will support DOI employees by improving work collaboration methods, documentation flows, communication capabilities, streamlined email usage and management and overall increased business performance of DOI’s mission, cost and support objectives,” says the statement of work. “DOI goals include developing an integrated partnership to build a project that transitions accounts, data, technical controls, authentication or access capabilities and applications that make up the current cloud email and collaboration system into a modernized, secure, service enriched, email and collaboration system.” As noted by FNN, the $9.4 million a year marks a significant increase in costs. 2012 migration costs came in at around $7 million, but the technology has improved significantly since then. Google did not protest its loss of the bid, despite it being one of its biggest. Its response is surprisingly mellow compared to the drama that arose when it won it in 2012. The contract was initially won by Microsoft in 2010, but a Google legal appeal led to withdrawal and Google’s win.